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2.5 GB of space is needed for speech data.

This speech data supports 13 different language models, and includes vocabulary data for the supported spelling and accent options.

• American
• American - Inland Northern
• American - Southern
• American - Teens
• Australian
• British
• Indian
• Latino
• Southeast Asian

• Australian
• British
• Indian
• Southeast Asian

This requirement also covers the space needed for the application and voice profiles.

Example:

"amamazingly advancednced speech recognitiotion for tr the Mac don'tn't spend hours typing at dramatic... proroofreading... correctrecting errors... an. and then typing somee moreore."

Possible Cause

Text Expander, or another “automatic text completion” program may be installed and running. You start typing and the program tries to complete each word or phrase for you. Dictate is placing the word onto the "page", and Text Expander is trying to help it along, so you get duplicated portions of words.

Suggested Workaround

Make a Hot Key for Text Expander to turn it off when you use MacSpeech Dictate in dictation mode, and then back on when you are done.

If this does not solve the problem, please contact MacSpeech Support.

MacSpeech Dictate is distributed in the UK by Softline. If you have ordered a MacSpeech product, or have questions about ordering, please feel free to contact Softline directly for more information:

Softline UK Ltd.
Tel: +44 (0)1293 827900
Fax: +44 (0)1293 821070
Email: sales@softline.co.uk
Website: www.softline.co.uk

1. Insert Disk Labeled “Application Disk”
2. Once the disk is mounted it will open a new window.
3. Drag the Dictate icon from that window to the Applications folder. Double-click the Dictate icon from inside the Application folder. (NOTE: This is the icon in that window with a green arrow pointing to it. Do NOT drag the CD icon to the Application folder, that will simply create an alias. Also, do NOT double-click the icon with the green arrow – instead, please DRAG it to the Applications folder).
4. Launch the Dictate Application.
5. You should see a request to insert the data disk. (If this doesn’t appear, just eject the Applications Disk and insert the Data Disk)
6. Once the Data Disk is complete, eject the Data Disk.
7. Register the software. When registering make sure that you enter the registration code correctly as it is case and punctuation sensitive.

• DVD is blank
• DVD won't mount properly
• DVD that does mount and has the wrong name: the correct name is "MacSpeech English Data"
• DVD that does mount and is named correctly contains non-MacSpeech data
• MacSpeech Dictate crashes when creating a profile.

1. Download the compressed application from the url sent to you in this email
2. Unzip the application if your browser has not already do so for you
3. Please make sure that MacSpeech Dictate is not running
4. For proper use you must be connected to the Internet when running Dictate Data First Aid
5. Launch the application named "Dictate Data First Aid"
6. Please click the button named Check Data
7. This will then check your Dictate Data folder for any corrupted files

1. Point your browser to www.macspeech.com.
2. Click the word "Store" at the top of the page.
3. Click the word "My Account" in the blue bar on top of the page, just below the masthead, on the right.
4. You may be asked to log in. If so, enter your email address and the password you provided when you placed your order.
5. Verify your Account Information is correct, then press the "Order History" button at the bottom of the page, in the middle. (You may have to scroll down to see it.)
   If you placed an order but: do not see an Order History button at the bottom of the page, or do not see your order listed after clicking Order History, or did not receive an order confirmation, you most likely did not confirm your order as the final step in the ordering process. You can check this by clicking the "Cart Contents" link on the right part of the blue bar just below the masthead on the top of the page. If there are products in your shopping cart, then you did not complete the ordering process. You may continue from this point. Don't forget to confirm your order.
6. If your order is correct, continue with the purchasing process, making sure to confirm your order as the final step. If your cart is empty, you will have to place your order again.

1. Click on the Apple in the top left-hand corner of the screen, and choose System Preferences
2. Click on Universal Access
3. Make sure the radio button for VoiceOver is OFF.
4. Close System Preferences.

1. Launch Console. (Found in the Utilities folder)
2. Under View Menu, pick "Clear Display".
3. Launch MacSpeech Dictate
4. Repeat the steps originally performed to cause MacSpeech Dictate to crash.
5. Go to Console, File Menu, "Save a copy as", save using "your name_crash log".

• What headset do you have? How is it connected?
• Do you have any anti-virus software running?
• Do you have any third-party programs that do voice or sound recording? Are you using any "haxies" or Application Program Enhancers?
• Have you tried creating a new profile?
• Have you tried rebooting the computer?
• What are the exact steps you're taking in the program when this occurs?
• Computer Model
• Keyboard make and model
• Mouse model and manufacturer
• Applications running in the background
• Processor/speed*
• Memory*
• OS/version*

1. Click on Applications
2. Click on Utilities
3. Double-click on Console.
4. Once console is open click on LOG in the upper left corner
5. Click on the arrow next to ~/library/logs to revealing more options
6. Click on the arrow next to Crash Reporter to reveal a list of crash reports
7. Click on the most current crash log labeled Mac Speech Dictate and the most current date and time.
8. Click on file
9. Click on Save copy as and save the file to the desktop

1. Open Macintosh HD
2. Click on the house icon to the left
3. Go to the Library folder
4. Go to the Preferences folder
5. Remove Com.macspeech.dictate.plist by sending or dragging it to the trash
6. Go to back to the Library folder
7. Go to the Application Support folder
8. Go to the MacSpeech folder
9. Remove all folders except the Dictate folder (This contains the license key file.) by sending or dragging them into the trash.
10. Go to the Applications folder and remove the Dictate application by sending or dragging it into the trash.

1. Quit MacSpeech Dictate
2. Put the MacSpeech Profiles folder in the Trash (located in Home/Documents)
3. Empty the Trash
4. Relaunch Dictate

1. Launch Dictate
2. On the launch screen that appears, click Create New Profile.

1. Go to the Tools menu, and choose Profiles
2. In the Proflies window, click the plus sign "+" in the lower left corner.
3. Put in a name for the new profile, then click Create.

1. Open MacintoshHD
2. Open Users
3. Open the folder with your username
4. Open Documents
5. Click once on the "MacSpeech Profiles" folder
6. Go to "File" in the menu bar
7. From here you can either create a new burn folder to be burned to disk or you can Choose Archive.

1. Open MacintoshHD
2. Open Users
3. Open the folder with your username
4. Open Documents
5. Click once on the "MacSpeech Profiles" folder
6. Go to "File" in the menu bar
7. From here you can either create a new burn folder to be burned to disk or you and Choose Compress.

This may be caused by either a problem with a Commands data file, or the contents of entries in a user's Mac OS X Address Book...

Try these steps:

STEP #1

1. Quit MacSpeech Dictate
2. Open Finder
3. Go to User's Home Folder/Library/Application Support/MacSpeech/Commands
4. Delete the file [username].commandsdata
5. Close Finder window
6. Relaunch MacSpeech Dictate
7. Check to see if Commands are still duplicated in the Available Commands Window. If so, try Step #2 below.

STEP #2

1. Open MacSpeech Dictate
2. Go to the Dictate menu
3. Choose Preferences menu item
4. Go to the Command tab
5. Uncheck the option for "Generate Email Commands at Startup"
6. Close Preferences window
7. Quit MacSpeech Dictate
8. Relaunch MacSpeech Dictate

There are a couple of common causes for this crashing, including:

• A problem with the Preferences.
• Damaged or incomplete data files.

STEP #1

1. Quit MacSpeech Dictate
2. Open the boot harddrive ("Macintosh HD" - or whatever you've named it)
3. Open the current user's "Home" folder (shown as a house icon)
4. Open Library folder
5. Open Application Support folder
6. Open MacSpeech folder
7. Open Dictate folder
8. Drag the file "xxx.dictatelicense" to the desktop (where "xxx" will be something like your name)
9. Go back to the Library folder
10. Open Preferences folder
11. Find and delete the file "com.macspeech.dictate.plist"
12. Launch MacSpeech Dictate.
13. If MacSpeech Dictate is still crashing when launched, please try Step #2 below.

STEP #2

1. Quit MacSpeech Dictate
2. Download and run the Dictate Data First Aid utility as shown in this article.
3. If that does not solve the issue, please contact MacSpeech Technical Support.

If you are using Mac OS X 10.5.x (Leopard), please see KB Article 286: "Crashing when dictating into other applications under Mac OS X 10.5.x (Leopard).".

If you are experiencing random crashes during the use of MacSpeech Dictate in applications AND you are using OS 10.4.11, try the following:

1. Open System Preferences
2. Open the International preferences
3. Choose the Input Menu tab
4. There is a section called "Input source options"
5. Change the radio button to "Use one input source in all documents"
6. Make sure that the box is checked for "U.S." as a Keyboard / Input type

More Information:

If you are experiencing crashing during the use of MacSpeech Dictate 1.5 or MacSpeech Dictate 1.3 in applications and you are using Mac OS X 10.5.x, try turning off automatic generation of email commands:

1. Open MacSpeech Dictate
2. Go to the Dictate menu
3. Choose Preferences menu item
4. Go to the Command tab
5. Uncheck the option for "Generate Email Commands at Startup"
6. Close Preferences window
7. Quit MacSpeech Dictate
8. Relaunch MacSpeech Dictate

If you are using Mac OS X 10.4.11 (Tiger) with MacSpeech Dictate 1.3, please see KB Article 285: "Crashing when dictating into other applications under Mac OS X 10.4.11 (Tiger)".

1. Go to the Dictate menu, then choose Check for Updates. The application will check for any updates and prompt you to install any available updates.

1. Go to the Dictate menu, and choose Preferences.
2. On the General section, under Startup Actions, check the box for "Check for Updates". The program will then automatically check for any available updates each time it is launched, as long as you have an active Internet connection.

Note: MacSpeech Dictate 1.3 was the last version to support Mac OS X 10.4.x (Tiger).

These incompatible keyboard layouts contain data in an older standard format, which is insufficient to allow MacSpeech Dictate to type keystrokes. Most OS X v10.4.x (Tiger) keyboard layouts have been updated to a current standard format that Dictate supports. However, several widely-used keyboard layouts are still in the previous, incompatible format.

Please note that all keyboard layouts for Mac OS X 10.5.x (Leopard) support the current standard format, and are compatible with MacSpeech Dictate.

Below are lists of incompatible and compatible layouts. If this is an issue using MacSpeech Dictate with Mac OS X 10.4.x, you will need to switch to a compatible keyboard layout (U.S. is suggested), or upgrade to Mac OS X 10.5.x (Leopard).

Incompatible:

Compatible:

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Description:

However, in certain cases, a command name will appear in the Recognized Text feedback field...but MacSpeech Dictate will not execute the command. For example, you say "Scratch That", and the words "Scratch That" appear in the Recognized Text feedback field, but the Scratch That command doesn't execute. (This command should delete the last word or phrase dictated).

Solution:

Step #1

Note: If the command is not an available command, then it is likely that the command name is being interpreted as normal dictated words. Switch to Dictation Mode, open a new Dictate Note Pad document, and speak the command name to test this.

Step #2

MacSpeech Dictate Commands v1.5

For additional lists and descriptions of commands, please check the online Help, or MacSpeech Dictate User Manual, or Quickstart Guide (all available under the Help menu in Dictate).

Applications that have included full support for Apple's Accessibility API should provide a remedy for the situation. Additionally, any developer who has created a rich enough AppleScript implementation may have provided a possible solution that MacSpeech Dictate can utilize.

MacSpeech encourages any developer, regardless of their preferred development environment, to contact us for more information on how to best interact with MacSpeech Dictate.

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Beta versions of other software on Mac OS X are still in the process of being developed and tested, and there is no way to guarantee compatibility. However, beta versions do provide an opportunity for initial compatibility testing. We encourage MacSpeech customers to let us know about software that they use, or plan to use, by sending email to MacSpeech Feature Requests.

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1. Please be sure you have the latest version. If you do not, visit the Update Center for instructions on updating.



2. Some customers have experienced instability when using MacSpeech Dictate with Microsoft Word due to auto-caching of longer or more complex documents.

   All editions of MacSpeech Dictate (including Legal, Medical, and International) provide a preference to allow the user to disable "Auto Cache" in Microsoft Word or TextEdit.

   To adjust your preferences, choose Dictate -> Preferences... and then click Dictation. The dialog will look like the image below. Uncheck the box next to "Microsoft Word".

   Note: If crashing occurs while using TextEdit, uncheck the Preferences box next to "TextEdit".

   
   
   
   
3. Read these relevant articles in the Support Knowledge Base on how to deal with crashes or errors in your version of the software:


• [KB300] MacSpeech Dictate 1.5.0 (Build 5006) is crashing upon creating a profile with UK Spelling
• [KB284] Crashing when I launch MacSpeech Dictate.
• [KB286] Crashing when dictating into other applications under Mac OS X 10.5.x (Leopard).
• [KB288] Commands appears as Recognized Text, but nothing happens.


4. If your issue persists after attempting the above fixes, please contact MacSpeech Technical Support.

1. Plug in your USB microphone.
2. Open the Mac OS X System Preferences.
3. Select the Sound preference.
4. Under the "Input" tab, select your microphone.


5. Now open MacSpeech Dictate.
6. Run the "Microphone Setup", which is under the Tools menu.

Issue: To our knowledge the issue only affects UK localization on some machines. Under Dictate 1.5.0, if the Mac OS X International Region Format is set to "United Kingdom" (System Preferences > International > Formats > Region) then a Dictate profile might not be created properly and could crash.

Solution: The recommended solution is to update to Dictate 1.5.1 (Build 5105).

To update Dictate:

1. Launch Dictate
2. An Auto-update will come up and ask if you want to update to 1.5.1
3. Update to 1.5.1

If the update did not happen automatically, do the following:

1. Launch Dictate
2. Click the "Check for updates at startup" check box located on the bottom of the Profiles window
3. Quit Dictate
4. Make sure you are connected to the Internet
5. Relaunch Dictate and update to 1.5.1

If you have the "Show Profiles Window" turned off in Dictate preferences, then you will need to update manually:

1. Quit Dictate
2. Open System Preferences
3. Choose International
4. Choose the Formats tab
5. Change the Region to "Ireland"*
6. Make sure you are connected to the Internet
7. Launch Dictate
8. Activate or Create a Profile
9. Go to the Dictate menu and choose "Check For Updates..."
10. Update Dictate to version 1.5.1
11. Quit Dictate.
12. Change System Preferences > International > Formats > Region back to "United Kingdom"*
13. Close System Preferences
14. Relaunch Dictate.

*The change to "Ireland" offers the same system formats as "United Kingdom" but prevents the crash with Dictate 1.5.0. Once you update to MacSpeech Dictate 1.5.1, you are able to use the United Kingdom region format with the profiles you created.

If you have any problems updating, please see the instructions for updating, including a download option for the update, at the MacSpeech Dictate Update Center.

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Pair the headset with the Bluetooth USB adapter:

1. Insert the Bluetooth USB adapter into a USB port on your computer.
2. Verify the headset is off. If the headset is on or showing any blinking lights, turn the headset off by pressing and holding the headset button for 4 seconds, until you hear 4 descending beeps. After the headset is powered off, remove it from your ear. Once the headset is turned off, there will not be flashing any lights.
3. Once the headset is verified to be off, hold down the call control button (the only button) for 6 seconds or until you see red and blue alternating lights, and then release the button.
4. Press and hold the pairing/connect button for 3 seconds until it starts alternating blue and red.


5. The headset and Bluetooth USB adapter will find each other when in pairing mode and connect.


6. The headset will be blinking blue every 10 seconds and the Bluetooth USB adapter will have a steady blue light once it is successfully paired.

To verify that the headset is working correctly, follow the directions below:

1. Choose System Preferences on your Mac. This can be found under the Apple menu at the top left of your screen.


2. Click on Sound


3. Click on the Input tab


4. Select the item "Plantronics BT Adapter"


5. Test the headset microphone by speaking into it and observing the Input Level indicator for activity. If you are not receiving activity, please make sure you have charged the headset completely.
6. Once you've confirmed through System Preferences>Sound>Input that your headset is working, launch MacSpeech Dictate.


7. Create a new Profile. Be sure to select "Plantronics BT Adapter" as your microphone.

In MacSpeech Dictate 1.5.x, there is support for 13 different language models, which includes vocabulary data for the supported spelling and accent options.

• American
• American - Inland Northern
• American - Southern
• American - Teens
• Australian
• British
• Indian
• Latino
• Southeast Asian

• Australian
• British
• Indian
• Southeast Asian

For a localized/translated version of MacSpeech Dictate in French, German and/or Italian, please see the Where To Buy information.

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